Shipping Policy

Shipping Policy - RVSTechInfo

RVSTechInfo is committed to delivering high-quality products with a seamless and efficient shipping process. Our shipping policy outlines the terms and conditions for order processing, dispatch, tracking, and delivery. By placing an order with RVSTechInfo, customers agree to the terms stated in this policy.

Order Processing Time

  • Orders are processed within 1-3 business days after payment confirmation.
  • Orders placed on weekends or public holidays will be processed on the next business day.
  • Custom or bulk orders may require additional processing time, which will be communicated to the customer.

Shipping Methods & Delivery Time

RVSTechInfo offers multiple shipping options, including standard and expedited shipping, based on customer preference and location.

  • Standard Shipping: 5-10 business days (depending on the destination)
  • Expedited Shipping: 2-5 business days (available at an additional cost)
  • International Shipping: 10-20 business days (customs clearance may affect delivery time)

Shipping Charges

  • Shipping charges are calculated based on the weight, dimensions, and destination of the package.
  • Free shipping is applicable for orders exceeding a specific value, as per ongoing promotions.
  • International shipments may be subject to import duties and taxes, which are the responsibility of the customer.

Order Tracking

  • Once an order is dispatched, customers will receive a tracking number via email.
  • Customers can track their orders using the provided tracking number on the respective courier partner’s website.
  • Any delays due to unforeseen circumstances will be communicated promptly.

Address Accuracy & Delivery Failure

  • Customers must provide accurate shipping details, including complete address and contact information.
  • RVSTechInfo is not responsible for delivery failures due to incorrect addresses provided by the customer.
  • If an order is returned due to an incorrect address, re-shipping charges will be applicable.

Damaged or Lost Shipments

  • If a package arrives damaged, customers must report the issue within 48 hours of delivery with photographic proof.
  • In case of lost shipments, customers should contact RVSTechInfo customer support for resolution.
  • Claims for lost shipments must be filed within 7 days from the expected delivery date.

Returns Due to Non-Delivery

  • If a package is undelivered due to customer unavailability, the courier service will attempt delivery as per their policy.
  • If the package is returned to RVSTechInfo due to repeated failed delivery attempts, re-shipping charges may apply.

Contact & Support

For any queries regarding shipping, customers can contact our support team via:

RVSTechInfo reserves the right to update this Shipping Policy at any time. Changes will be reflected on our official website.